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Studio · Monaco · Paris
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◆ Industry · Concierge services and holiday rentals

Digital agency for concierge services,
hotels and holiday rentals.

Website, direct booking, social media, SEO, acquisition.

Clients Concierge services, managers, owners
Booking In your pages, in your colours
Case Sublimex, Riviera

Démonstration · Escale, conciergerie fictive

01What it changes

The page that counts is the one
where people write to you.

Guests and owners arrive through Instagram, Google or a platform. We build the shortest path to the enquiry, and we measure it.

One gesture

One page, one request: book a stay or let a property, and the button says what happens next.

Live

Dates and price in your pages, in your colours, without sending the guest elsewhere.

Two audiences

Guests and owners each have their own journey: requests arrive already sorted.

02The method

From scoping
to the first bookings.

Four stages, one point of contact, the agency's four disciplines.

  1. 01 — Strategy

    Guests and owners

    Two audiences, two budgets: the channels that bring stays, and those that bring management mandates.

  2. 02 — Image

    The welcome, before arrival

    Art direction, photos of the homes, post templates: the website looks like the welcome you offer.

  3. 03 — Website

    One page per home

    Built-in booking, digital welcome guide, income estimate for owners, several languages.

  4. 04 — Visibility

    Found where people search

    Business profile, pages by town and by home, campaigns, then GEO to be cited when someone asks an AI for a concierge service.

03What is delivered

What a hospitality house
needs.

Six deliverables, tailored to your concierge service and the tools you already use.

  • One page per home

    Every home has its page and its own main action: book, or ask a question.

  • Built-in booking

    Dates and price in your pages, in the house colours, when the tool allows.

  • Estimate for owners

    A separate journey to let a property: the request arrives with the home and the town.

  • Digital welcome guide

    Access, amenities, local addresses: served to the guest during their stay.

  • Local search

    Business profile, reviews, pages by town when they have something to say.

  • Your tools, connected

    Platforms, calendars, cleaning and scheduling: we connect the ones you already have.

05Book

◆ First call on us

Your home,
booked direct.

45 minutes by video call, no commitment. We look at your homes, your platforms and the share of bookings slipping away.

  • One point of contact, from strategy to launch
  • The share of direct bookings, measured every month
  • Accounts, website and data in your name

The Thomax Studio teamMonaco · Paris

06Questions from concierge services and hotels

Before we start,
your questions.

The six we are asked most often, with straight answers.

Another question?

Write to us, the team answers you directly.

Write to us
Can you integrate our booking tool?

When the tool allows it, yes: we embed it in your pages, in the house colours, so the visitor does not change site at the moment of committing. Otherwise, we take care of the handover, and a human contact stays visible for those with a question before booking.

Do we need a long form to qualify enquiries?

No. A contact form is not a questionnaire: a name, a way to reach you, the request, and the dates for a hotel. Every extra field is a chance to leave; the rest is asked in the reply.

Is one page per property really useful?

It is what we built for Sublimex: each property has its page, which also serves the guest during their stay, with welcome, access, amenities and on-site services. A precise page answers questions before they are asked.

Do you also handle Instagram and campaigns?

Yes. Social media, Instagram, Meta and Google Ads are part of the studio's digital strategy discipline. For a house that sells offline, we measure calls, messages and bookings rather than orders, to know what a client really costs.

Can we update the site ourselves?

Yes. The site comes with content management: you add a property, change a photo or a text without needing us.

Our site already exists. Should we rebuild it?

Not necessarily. Measure first: if the problems are on the surface, targeted fixes are often enough. If they reach the foundations, a redesign is justified, and the measurement tells you what it must preserve.